Shipping policy

Welcome to Vitality Health Sports & Nutrition! We aim to provide a seamless and efficient delivery experience for all your health and nutrition needs. Below are the details of our shipping policy:

Processing Times

  • Orders are typically processed within 1-2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom orders or items requiring special handling may take an additional 1-2 business days to process.

Shipping Methods & Rates We offer the following shipping options to suit your needs:

  • UPS® Ground Delivery.

  • USPS Priority Mail Express Delivery.

  • UPS Next Day Air® Early Delivery.

Shipping rates are calculated at checkout based on the selected shipping method.

Handling Fees To cover labor, packaging, and administrative costs, a fixed handling fee of 15% is added to every order.

Free Shipping: Enjoy free shipping on orders of $175 and above within the contiguous United States. This offer excludes bulk or oversized items.

International Shipping

  • At this time, we do not ship internationally.

Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

Lost, Damaged, or Missing Items

  • If your order arrives damaged or incomplete, please contact us at [insert contact email/phone number] within 48 hours of delivery. Include your order number and photos of the damaged items.

  • For lost shipments, please allow 7 business days for carrier investigation before reaching out to us for resolution.

Returns and Refunds For information on returning products, please refer to our Returns & Refund Policy.

Contact Us If you have any questions or concerns about shipping, please contact us at:

  • Email: vitalityhealthftw@gmail.com

  • Phone: +1 (682)-250-2151

Thank you for choosing Vitality Health Sports & Nutrition! We appreciate your business and look forward to serving you.